Returns Policy

Return Policy

Returns and exchanges are accepted on items that are unworn, in new condition, and ALL tags attached. Sale items are final sale. You may exchange or return merchandise by mail within 7 days of receipt of purchase. Instructions on how to return the item are included on this website. Lola y Maria does not refund shipping and handling charges.



Where do I send my return or exchange?

Please send your return or exchange to;

Lola Y Maria

Returns Department

39 Wooster Street 3rd floor

New York, NY 10013


How do I make a return or exchange?

Follow the instructions on the "Returns Procedures" option of this website. Pack and securely seal the merchandise in the original package if possible. We recommend that you insure the return packages to Lola y Maria. This will provide you with recourse on your package, as we cannot accept responsibility for packages that we do not ship ourselves.



When will my credit card be refunded?

Once your package has been received at Lola y Maria, your refund will be processed in the original form of payment within 3-5 business days.

All sale items are final sale.